boat

Privacy Policy

Through a combination of identifiers such as a name identification number location data online identifier or other factors specific to the individual's physical physiological genetic mental economic cultural or social identity.

At Wavviii we take the privacy and security of your Personal Data seriously. We collect and process your data in accordance with applicable privacy laws and regulations. This Privacy Notice outlines the key principles and practices we follow when handling your Personal Data. When you access and utilize our Services including our Website we may collect certain Personal Data from you. This information enables us to provide you with a seamless and personalized experience. The types of Personal Data we collect may include your name contact information demographic details and any other information you voluntarily provide to us.

We use your Personal Data to fulfill various purposes such as processing your requests improving our Services personalizing your user experience and communicating with you. We may also use aggregated and anonymized data for statistical analysis and marketing purposes. Please note that we do not sell or rent your Personal Data to third parties for their own marketing purposes. However, we may share your information with trusted service providers who assist us in delivering our Services and operating our business. These third parties are bound by strict confidentiality agreements and are only authorized to use your information as necessary to perform their designated tasks.

We take appropriate measures to safeguard your Personal Data and maintain its confidentiality and integrity. However, it is important for you to understand that no security measure is foolproof. While we strive to protect your information, we cannot guarantee the absolute security of your data during transmission or storage. You have certain rights regarding your Personal Data such as the right to access rectify and delete your information. If you would like to exercise any of these rights or have any concerns about your privacy please contact us using the details provided at the end of this Privacy Notice. By using our Services and providing your Personal Data you consent to the collection processing and disclosure of your information as described in this Privacy Notice. We may update this Notice from time to time so we encourage you to review it regularly.

Thank you for trusting Wavviii with your Personal Data. If you have any questions or concerns, please contact our Privacy Team at privacy@wavviii.com.

Data We Collect

Data You Provide To Us

REGISTRATION

When you engage with our Site and Services, we gather personal information which includes your name email address and password in order for you to register and create an account with us.

INTERACTION WITH OUR SITE AND MAKING PURCHASES

When you use our Site and Services we gather personal data. This includes when you browse our products or make online purchases. To book a trip with Wavviii or offer your boat as a trip and get paid you must provide payment and billing details.

PUBLIC PROFILE

When it comes to your profile you can choose what information you want to include like a photo the languages you speak and a brief bio. It's not mandatory to provide extra details but having them on your profile can enhance your experience using our Services.

To set up your account you only need to provide essential personal details like your name email phone number and password. It's up to you whether you want to add more personal information to your profile. However we advise caution when deciding which details to make public. It's important not to share any sensitive information that you wouldn't want others to have access to. Your profile plays a crucial role in maximizing the benefits of our services but there's no obligation to disclose additional personal data if you are uncomfortable doing so.

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To fully utilize our Services it's recommended to have a comprehensive public profile. While sharing personal information on our site is optional not doing so may restrict your ability to connect with Owners and Renters through our Services.

Data From Others

USER-SUBMITTED CONTENT

You can share info about yourself (e.g in boat reviews or renter feedback) on our platform.

SERVICE USE

When you use our Services like our websites and apps, we collect data about your usage. This includes actions like viewing or clicking on content (such as boat listings searching or updating our mobile apps. We use log-ins cookies device information and IP addresses to identify and track your usage.

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We log your visits and use of our Services, including mobile apps.

COOKIES

In line with our Cookies Policy, we utilize cookies and similar technologies (such as pixels and device identifiers) to identify you and/or your devices when utilizing our Services on various platforms. Additionally, we permit select third parties to employ cookies as explained in our Cookie Policy. If you wish to learn more about managing your cookie preferences kindly refer to our Cookie Policy and the Lawful Bases for Processing section. Rest assured we value your choices and privacy.

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We collect data through cookies and similar technologies.

 

YOUR DEVICE AND LOCATION

When you access our Services, we gather the website address you arrived from (URL). Additionally, we obtain details about your IP address proxy server operating system web browser and any additional features or plugins you may be using. If you're using our Services on a mobile device, it will transmit data about your general location based on your phone settings. Before collecting your exact location, we will seek your consent by asking you to opt-in.

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We receive data from your devices and networks, including location data.

COMMUNICATIONS THROUGH OUR SERVICES AND PROMOTIONAL MATERIALS

When you interact with us or subscribe to receive promotional material, we gather personal information such as your email address and phone number. Moreover, we gather data about your engagement with messages related to our Services like when you send or receive them. For instance, if you receive a booking request or offer, we monitor your response and may send reminders to prompt further action. Furthermore, if you provide or upload any content on our website or through our services such as submitting a form or sharing a review photo, we also collect your personal data.

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We collect information from you when you communicate through our Services.

THIRD PARTIES

To enhance and optimize our Services we have the potential to gather data from a variety of sources including publicly accessible platforms and third-party providers specializing in marketing data. This information may consist of personal details like names and email addresses. By combining this data with the information, we obtain from our own Services other users or external parties we strive to enhance your overall experience and continually improve the quality of the Services we offer. Additionally, this data enables us to effectively promote and advertise our offerings.

USERS UNDER 16 YEARS OF AGE

To ensure compliance with regulations we make it clear that we do not purposefully gather personal information from individuals under the age of 16 online without the appropriate parental consent. In the event you become aware of an individual under the age of 16 providing us with personal data without parental consent please reach out to our data protection officer at dpo@wavviii.com. Once we are alerted to any instances where personal data has been shared without parental consent, we will promptly take action to delete the information following the guidelines outlined by law.

How We Use Your Data

Our utilization of your personal information as explained within this Privacy Notice is dependent on the manner in which you employ our Services and the preferences you select in your settings. We utilize the information we possess regarding you to furnish ameliorate and tailor our Services employing automated systems and inferences we draw in order to enhance their relevance and usefulness to both you and fellow users.

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We use your data to provide, support, personalize and develop our Services.

Account Administration and Provision of Services

In order to manage your account effectively we utilize personal information for various purposes such as confirming your identity verifying access to our services and safeguarding against potential fraud. As part of this process, we may request user photos as an extra layer of security for identity verification and fraud prevention.

 

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Our Services help you book water experiences and list water experiences for other users to book.

BOAT LISTING

In order to facilitate bookings and connect you with potential customers for your boat rental or water experience business our Services act as a bridge. By creating a listing on our Site that highlights the offerings of your business interested customers can send you booking inquiries. These inquiries serve as a means for both parties to communicate and finalize the necessary details for the booking. Our platform enables you to send custom or automated messages triggered by specific actions ensuring seamless communication with customers. Once a customer confirms a booking, they can conveniently make a payment through our Site.

To enhance visibility and promote your business we utilize the data provided by you and you’re listing. This data helps others find your listing and may be used for promotional purposes related to your listing and our Services. Additionally, when a customer confirms a booking with you, we will securely share your contact information with them. This facilitates direct communication outside of our platform making the booking process even more efficient.

BOAT RENTAL

Our Services allow you to find and book boat rentals and water experiences. We may use data we have about you and data you provide to show you listings that might match your interests, and we may send details regarding your booking inquiry to listing owners.

When you send a booking inquiry, you and the listing owner will be able to communicate with each other through custom and automated (triggered by selecting a response action) messages to discuss further details and execute common booking-related actions. You can confirm the booking and make a payment through our Site.

When you confirm a booking, we will provide your contact information to the listing owner to facilitate communication outside our platform as desired or necessary.

Communications and Marketing

We may contact you through email, mobile phone, notices posted on our websites or apps, messages to your Wavviii inbox, and other ways through our Services, including text messages and push notifications. We will send you messages about the availability of our Services, security, or other service-related issues. We may also send messages about how to use the Services, reminders related to rental or booking inquiries and requests. We may also use your personal information to send you promotional messages from us.

We also enable communications between you and others through our Services, including Booking Inquiries, Offers, and messages.

We may also use personal data to send invitations and communications promoting our Services.

You may change your communication preferences at any time by visiting the account settings section of the Site. Please be advised that you may not be able to opt-out of receiving certain service or transactional messages from us, including security and legal notices, and communications related to the provision of the Services.

 

 

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We contact you and enable communications between Members. We offer settings to control what messages you receive and how often you receive some types of messages.

Developing Services and Research

SERVICE DEVELOPMENT

To enhance user experience and drive engagement on our Services we utilize de-identified data such as public feedback for analytical purposes. This data aids us in conducting research and development to continuously improve and advance our Services. By leveraging this information, we aim to provide a more intuitive and customized experience to our users. Our ultimate goal is to foster growth in membership and facilitate connections between Owners and Renters empowering individuals with various economic opportunities.

CUSTOMER SUPPORT

We use the data (which can include your communications) to investigate, respond to and resolve inquiries, complaints and Service issues.

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We use data to respond to requests and maintain the Services.

AGGREGATE INSIGHTS

In order to protect your privacy we have the ability to transform your personal data into de-identified or anonymous data. This involves removing any information that could personally identify you such as your name email address or any linkable tracking ID. We may also employ obfuscation or other techniques to ensure that your data remains anonymous. The purpose of this process is to generate aggregated insights that do not reveal your identity. For instance we might utilize this de-identified data to gather statistics about our members and the boats they use on our platform. It is important to note that our use of anonymized data is separate from the regulations outlined in our Privacy Policy

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We use de-identified data to generate aggregate insights.

CRIME-PREVENTION AND LEGAL PURPOSES

We employ your information when we genuinely believe it is essential for security reasons or to probe potentially fraudulent activities or other breaches of our User Agreement or this Privacy Policy. This also includes thwarting any attempts to harm our members or Visitors. Furthermore, we utilize your data for various legal objectives such as complying with relevant laws and addressing legal inquiries.

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We use data for security, fraud prevention, and legal purposes.

How We Share Information

Our Services

PUBLIC USER PROFILE

The information you provide for your public user profile is fully visible to anybody who visits the Site.

LISTINGS, WISHLISTS, AND REVIEWS

On our platform users have the ability to access and exchange personal information in various forms such as listings wish lists and reviews. When you decide to create a listing for a boat all the details you provide such as the headline description and accompanying photos will be visible to the public. Likewise, if you decide to make a wish list it will be accessible to any Member or Visitor who possesses the wish list's link unless you choose to make it private.

Additionally, any reviews you submit including both text and photos will be publicly available for viewing on our website. This means that the general public as well as other Members and Visitors will have the ability to discover and peruse the content you have shared with the community. It's important to note that your name and potentially your provided photo will be associated with your publicly-shared content.

We prioritize transparency in our platform enabling individuals to connect and make informed decisions based on the information available to them. However, it is crucial for users to be aware of the public nature of the content they share and take appropriate measures to safeguard their privacy if desired.

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Any data that you include on your public profile and any content you publicly post on our Services may be seen by others.

Service Providers

To ensure the smooth functioning of our Services we enlist the assistance of various external parties for tasks such as verification upkeep analysis auditing payment processing fraud detection marketing and development. In compliance with the law these third parties may be granted access to your data only to the extent necessary for carrying out their assigned responsibilities on our behalf. Additionally, they are bound by a strict obligation to maintain confidentiality and refrain from utilizing your personal information for any other intentions.

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We may use others to assist us in the provision of our Services.

Legal Disclosures

In certain circumstances it may become necessary for us to provide information about you. This will occur when required by the law a subpoena or any other legal process. Additionally we may disclose information if we have a genuine belief that such disclosure is reasonably required to fulfill the following objectives: (1) investigate prevent or take action against suspected or actual illegal activities assist government agencies; (2) enforce agreements with you or third parties; (3) protect and defend our rights and property including responding to third-party claims or allegations; (4) safeguard the security and integrity of our Services; or (5) exercise and protect the rights as well as the safety of Wavviii our Members employees and other third parties.

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We may need to share your data when we believe it’s required by law or to help protect the rights and safety of you, us or others.

Change in Control or Sale

In the event of a sale merger or change in control your personal data may be shared as well. If this occurs any entity that acquires us or a portion of our organization will be bound by the same guidelines outlined in this Privacy Policy unless you provide consent for an alternate approach to be taken.

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We may share your data if our business is sold to others, in accordance with this Privacy Policy.

Your Rights, Choices & Obligations

Data Retention

To ensure the seamless provision of our Services and to abide by legal obligations we will keep your personal data for as long as your account remains active. This applies to the information you have provided directly to us as well as data derived from your utilization of our Services as outlined in our Privacy Policy. For instance if you utilize our Services periodically to search for a boat we will retain your personal data and maintain your profile to continue delivering the Services until you decide to deactivate your account (as detailed in the Account Closure section of this Privacy Policy) or submit a request for the removal of your personal data as specified in this Privacy Policy. Rest assured that your privacy and data protection remain our utmost priority at all times.

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We keep most of your personal data for as long as your account is open.

Rights to Access and Control Your Personal Data

We offer a variety of options when it comes to managing your data - whether it's deleting or rectifying the information in your profile controlling the visibility of your boats or opting out of targeted advertising and communication. In certain situations, you also have the right to ask us for confirmation about our processing of your personal data. If we possess any personal data about you, we are committed to addressing your requests and ensuring transparency:

To avail yourself of your rights you have the option to reach out to us using the provided contact details. It is important to note that as per legal provisions certain aspects of your data may not be susceptible to access modification portability restriction or deletion. Additionally in some cases we might incur a fee for providing this service. We commit to addressing reasonable requests promptly and in accordance with legal obligations. If there are any queries or concerns regarding these terms please feel free to get in touch with our Data Protection Officer via dpo@wavviii.com.

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You can access or delete your personal data. You have choices about how your data is collected, used and shared.

Account Closure

To initiate the closure of your Wavviii account please get in touch with our Support Team. Once we receive your account closure request your personal data will generally no longer be accessible to the public on our Site within 72 hours. Additionally, we aim to delete all closed account information from our systems within 30 days unless specified otherwise in our Privacy Policy.

However, in certain circumstances we may need to retain your personal data even after you close your account. This is done to comply with legal obligations such as law enforcement requests regulatory requirements and resolving disputes. Additionally, we may keep your information to ensure security prevent fraud and abuse enforce our User Agreement or fulfill your request to "unsubscribe" from our messages. Furthermore, anonymized information may be retained even after your account closure.

Remember that any information you have shared with others such as comments messages or shared posts may still remain visible to them even if you close your Wavviii account. Keep this in mind as you proceed with closing your account.

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We may keep certain data after you close your account.

Other Important Information

Security and Links to Third-Party Sites

To ensure the protection of your personal data we have taken various security measures. These measures include the implementation of technical and organizational safeguards such as HTTPS which are specifically designed to safeguard your information. In addition, we have a proactive approach to monitoring our systems for potential vulnerabilities allowing us to address any issues promptly.

However, despite our best efforts it is important to note that absolute security cannot be guaranteed. The storage and transmission of personal data always carry inherent risks. While we strive to minimize these risks, we cannot completely eliminate them. Therefore, it is essential for you to exercise caution and be aware of the potential security risks involved in sharing your personal data.

Please be aware that this Privacy Notice exclusively applies to Wavviii. Any links or access provided to other websites mobile applications or internet locations (collectively referred to as "Third-Party Sites") within our Site or Services are solely for your convenience. As such we want to emphasize that we have no control over these Third-Party Sites their content or the goods and services they provide. Consequently, we do not review or assume responsibility for them or their privacy practices.

Furthermore, it's important to note that our Privacy Policy does not extend to Third-Party Sites. Therefore, any data you choose to provide on such sites is done at your own risk. We strongly encourage you to carefully review the privacy policies and terms of use of any Third-Party Sites you visit to protect your personal information effectively.

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We implement technical and organizational security safeguards designed to protect your personal data.

Cross-Border Data Transfers

To ensure the efficient provision of our services we may handle and retain your data in locations beyond the borders of your country. As part of our operations we process data within and outside of the United States abiding by legally-approved mechanisms that permit the lawful transfer of data between different jurisdictions as stipulated by relevant laws. It is important to note that the laws in the countries where we process data may differ from those in your own country potentially offering a varying level of protection. By using our services and voluntarily providing your personal information you explicitly consent to the transfer storage and/or processing of your personal data within the United States. Your agreement acknowledges the necessity of these actions to operate our services effectively.

Lawful Bases for Processing

We ensure that any personal information we collect and handle is done so in compliance with the law. While there are instances where we may request your consent for processing your data there are also situations where we can proceed without needing explicit consent. These include cases where data protection laws permit us to process your information without separate consent. Our goal is to respect your privacy and adhere to the relevant regulations governing personal data.:

o To communicate with you regarding the Services and to address and respond to your requests, inquiries, and complaints.

o For our direct marketing purposes.

o To send you surveys in connection with our Services.

o To assist in the investigation of suspected illegal or wrongful activity, and to protect and defend our rights and property, or the rights or safety of third parties.

o For fraud, loss, and other crime prevention purposes.

o To develop, provide, and improve our Services.

o To enforce our Terms of Use, License Agreements, or this Privacy Notice, or agreements with third parties.

In cases where we are not already authorized to process the personal data under applicable law, we may ask for your consent to process your Personal Data, including:

A “cookie” is a small text file that a web server stores in browser software. A browser sends cookies to a server when the browser makes a connection to the server (for example, when requesting a web page from the same domain that created the cookie). The purpose of cookies is to remember the browser over time and distinguish one browser instance (or user) from all others. Some cookies and other technologies may serve to track Personal Data previously entered by a web user on our site. Most browsers allow you to control cookies, including whether or not to accept them, and how to remove them. Cookies can remember login information, preferences, and similar information.

Cookies, as well as other tracking technologies such as HTML5 local storage, and Local Shared Objects (such as “Flash” cookies), and similar mechanisms, may record information such as a unique identifier, information you enter in a form, IP address, and other categories of data.

We also use web beacons or “pixels,” and in certain circumstances may collect IP address, screen resolution and browser software and operating system types; clickstream patterns; dates and times that our site is accessed, and other categories of data.

If you want to block the use and saving of cookies from the Site on to their computers hard drive, you should take the necessary steps within your web browser’s settings to block all cookies from the Site and its external serving vendors. Please note that if you choose to erase or block your cookies, certain parts of our Site may not function correctly. For information on how to disable cookies, refer to your browser’s documentation.

Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time, provided that we are not required by applicable law or professional standards to retain such information. Please note, however, that if you do not provide consent or if you withdraw your consent, we may be unable to provide you certain Services that require the use of personal data.

If you want to stop receiving future marketing messages and materials, you can do so by clicking the “unsubscribe” link included in our email marketing messages or by contacting us at support@wavviii.com.

Where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact our Support Team here.

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We have lawful bases to collect, use and share data about you. You have choices about our use of your data.

Interest-Based Advertising

Interest-based advertising is advertising that is targeted to you based on your web browsing and app usage over time and across websites or apps. You have the option to restrict the use of information for interest-based advertising and to opt-out of receiving interest-based ads. Depending on from where you access our Site, you may also be asked to consent to our use of cookies, including advertising cookies.

The opt-outs for interest-based advertising require that strictly necessary cookies are not blocked by the settings in your web browser. We support the Self-Regulatory Principles for Online Behavioral Advertising of the Digital Advertising Alliance in the U.S., the Canadian Digital Advertising Alliance in Canada, and the European Digital Advertising Alliance in the EU. If you live in the United States, Canada, or the European Union, you can visit Ad Choices (US), Your Ad Choices (Canada), or Your Online Choices (EU) to find a convenient place to opt-out of interest-based advertising with participating entities for each region. These websites also provide detailed information about how interest-based advertising works. Opting out does not mean that you will no longer receive advertising from us, or when you use the Internet. It just means that the data collected from our website will not be used for interest-based advertising and that the advertising you see displayed on websites will not be customized to your interests.

Social Network Widgets

Our Site may include social network sharing widgets that may provide information to their associated social networks or third-parties about your interactions with our web pages that you visit, even if you do not click on or otherwise interact with the plug-in or widget. Information is transmitted from your browser and may include an identifier assigned by the social network or third party, information about your browser type, operating system, device type, IP address, and the URL of the web page where widget appears. If you use social network tools or visit social networking sites, you should read their privacy disclosures, to learn what information they collect, use, and share.

Third-Party Direct Marketing

We do not share personal data with third parties for their direct marketing purposes.

California Residents Only

Contact Information
The Designated Data Controller is:
Data Privacy Officer
dpo@wavviii.com

Changes to this Statement

We will occasionally update this Privacy Statement to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how we use your information.

Contact Information for Questions or Complaints

If you have questions or complaints regarding this Policy, please contact Wavviii online. You can also reach us by phone (587-778-0191) email (support@wavviii.com) and physical mail (Wavviii, Inc. #609 Drake Crescents, Prince Rupert BC V8J 4K3, Canada. If you notice any unlawful use of Personally Identifiable Information or if you believe that we have not adhered to this Statement, we would be grateful if you would notify us by email to dpo@wavviii.com. You may also have a right to lodge a complaint with a supervisory authority.